Showing posts with tag:

hp

Ask the Analysts: Explaining the Why Behind the Mobile PC Q3 Scorecard

Competition is notoriously fierce in the U.S. retail channel, especially in the cut-throat market for mobile computing devices such as notebook and detachable tablet PCs. No fewer than 13 brands--a full baker’s dozen--sparred over the crowded shelves of big-box retailers in the ever-important Q3 calendar season, otherwise known as ...

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When a Single-Function Printer Becomes “Multi”

I've said it before, and I'll say it again. "I want more" is the simple statement that will kill the single-function printer. It is an ever-growing requirement that any "single function" device actually serves multiple purposes. Within the evolving and very mature print industry, one of the latest and most creative ...

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Old or New? It's All Relative.

Human preferences are often fickle. Yep, I said it and I believe it because in my short 10 year career working at gap intelligence and watching many markets from paper to smartphones, I have seen consumer preferences go through a similar cycle. There is a saying that we always want what we don’t have – you know, if you have straight ...

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Post-Print Samsung Needs a New Roadmap for Long-Term Growth

One of the overarching themes of the imaging industry in recent years has been a return to focusing on core business. HP, Xerox, Lexmark, Samsung and others have signaled that - after billions invested in M&A and R&D, and many examples of unproven business expansion– the best route to profitable growth is simply through a renewed ...

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'Pushing the Print' Boundaries

The disruption of a major industry is no small feat. Companies have been trying to put a ripple in the printing razor and razorblade model for years, both from within the industry and externally. While the general consumer may not be able to appreciate the technological advancements that have occurred over the past 10 years in the inkjet ...

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HP’s Channel Inventory Pivot and Message to the Industry

Early this summer HP Inc. initiated a pivot in its distribution strategy that will fundamentally change the manufacturer’s printer supplies go-to-market operations forever. It was a bold and surely painful decision, but also very necessary given the changes that are taking place across the print industry and considering HP’s ...

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Filling the Void: Toshiba’s Exit from the PC Market

With Toshiba withdrawing from the US consumer PC market, the question arises: who will step up to fill the retail shelf and advertising space left behind? Toshiba is the largest notebook manufacturer to completely withdraw from the US market, creating a rare opportunity for other vendors to capture shelf space, especially considering the ...

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Currency Fluctuations and Competing in Uncertain Times

Manufacturers are, despite their efforts, at the mercy of larger market forces that they cannot control. In recent years, this fact has been magnified by an uneven global recovery and extraordinary levels of monetary and fiscal intervention that, in some regions, has struggled to produce sustainable economic growth. Large shifts in currency ...

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The Woes of a Windows Phone User

Hello, my name is Scott, and I am a Windows Phone user. I have been for many years. Take a moment for that to sink in as you survey your surroundings… chances are that no one else in your vicinity can say the same. Windows-based phones are the extreme minority in a smartphone market dominated by Android and iOS devices, and their share ...

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Lenovo Eyeing MSI’s Gaming Division

Dominating the headlines in the PC Industry last week were reports that Lenovo plans to purchase MSI’s gaming division.  Lenovo, had an impressive 18.8% share of the global PC market in 2014 (Gartner) and has one of the broadest PC lineups in the industry, including competitive products for consumers and businesses, but the area ...

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Design, the Next Area of Innovation for Notebook Makers

The earliest and most important technology event of the year has come and gone, and it brought with it some products and technologies that left our mouths wide open. CES 2015 saw launches and announcements by major and not so major manufacturers, including an overwhelming number of notebooks and tablets.


I attended the show for the 5th time this ...

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gapForecast: What to Expect from the Print Industry In 2015

There are a lot of reasons to feel confident in what 2015 has in store for the print industry. The economy (at least in the US) is looking as strong as it has in recent memory, there are a number of interesting strategies and initiatives emerging, and many vendors in our industry are now posting solid profit and revenue growth. However, there ...
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Vendors Target On-the-Go Professionals with Mobile Inkjet SFPs

As a declining number of users are printing at home, inkjet manufacturers are working to grow sales of inkjet devices by focusing their efforts on other new segments. While inkjet manufacturers have found an opportunity for growth in the business inkjet AiO segment, vendors are also focusing on the mobile inkjet SFP market to target on-the-go ...
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HP Commits to Instant Ink Program with Expansion of Pro Service

Earlier this year, HP announced an expansion to its Instant Ink program with Instant Ink Professional. The professional leg of the program is for the company’s Officejet Pro X printer line, which was originally announced in February 2013. Instant Ink has been a huge area of focus for the OEM since its September 2013 launch nationwide at Best ...
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Vendors Find Growth Opportunity in A4 Business Inkjet AiOs

Amid market disruption and a continued decline in home printing, inkjet vendors are working hard to change business customers’ perceptions and increase demand for business inkjets. In the SOHO market, customers have historically associated inkjet AiOs with home and photo printing, as well high costs and slow speeds. On the other hand, these ...
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HP’s Sharp Deal, and Why it's Good News for Canon

If you Google “win-win business relationships,” you don’t have to search long before HP and Canon’s OEM alliance comes up. It’s in almost every win-win-related article, a number of business books, and is taught in business classes across the country.

Like any 30 year marriage, Canon and HP have had their share of their ups and downs, but the ...
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HP Adapts with the Quest to Save Ink

Anyone who knows a thing or two about printing will be quick to tell you that inkjet-based printers are struggling to sell against their laser counterparts. It’s true. As printing shifts away from the home and more toward the office, businesses of all sizes are looking for faster devices, fewer printer interactions (large paper trays, huge ...
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HP has TwoSmiles!

HP recently debuted a new product called TwoSmiles. The innovative product combines the print-at-home greeting card with the increasingly popular gift card, enabling users to create and print both from the convenience of home using their inkjet photo printer. gap intelligence recently spoke to HP representatives to understand where the concept ...
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the pico-letter V9.09 - gap intelligence 2012 Office Printing Year in Review

Believe it or not, 2012 was a positive year in the office printing industry. Sure there was no shortage of doom and gloom, which make for a good headline or scare tactic, but amid the challenges, something very encouraging happened. After years of dealing with the obstacles facing the printing industry in a tactical manner, this year it appears ...
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On the Search for Truth – The HP Ink Challenge

As part of its ongoing quest to demonstrate HP ink’s quality and reliability versus third party consumables, ink guru, Thom Brown, wanted to find out what real consumers’ experiences, thoughts, and opinions were. Like most things Thom does, there was to be a creative yet methodical process to approach this question. And so the HP Ink Challenge ...
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HP to Keep PC Division, Re-Enter the Tablet Business?!?!

Just five weeks into her job and three and a half months after HP pulled the plug on WebOS and its WebOS-based Touchpad line, Meg Whitman today announced that HP plans to retain its PC division and re-enter the tablet business. However, behold, HP may never bring another WebOS tablet to the market. While HP arguably sees a future in tablets, ...
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Like Netflix? Then you’ll love PrintFlix!

When I go back and think about how different my life is today compared to 10 or 12 years ago, I can’t help but be amazed at how dramatically things have changed.

A handful of products and services have literally transformed how I live my life. Google, TiVo, Facebook, iPhone, Netflix. Each one of these has had a profound impact on daily life by ...
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So Bored of MPS….

Not really, actually. I’m still very interested in it, but I thought it was an attention-grabbing title and would serve as a good warning that this blog will not be about Managed Print Services. Instead, our latest blog will focus on a handful of notable trends ripped from the Price and Promotions Report Excel cells and Market Intelligence ...
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Why HP's PSG Spin Off could Threaten IPG's Dominance

Coming out of HP’s whirlwind day of announcements, earnings reports, and strategic restructurings, I have to admit I’m a little spent.

I haven't seen a company this big and prominent do such an abrupt about-face in a long, long time. In fact, maybe never. It shouldn't be a huge surprise given the trouble they had selling the TouchPad, but webOS ...
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MPS for SMBs and the 80-Percent Market Opportunity

One interesting observation about the B2B market is that companies tend to do business with other like-sized companies. Therefore, when we look for insights about SMB customers, we tend to look closely at small to mid-sized channel resellers. This rule of thumb generally holds true when we investigate the managed print services (MPS) market.



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the pico-letter v8.04 - The Changing Rules of Retail and the Shrinking Shelf

Ten years ago Walmart superstores opened everywhere. Over the past three years, Target stores added groceries to their already large product assortment. Best Buy became the ultimate electronics store stocking everything from TVs to electric scooters. The theme? Large stores offering anything a consumer might want in a single location and on ...
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Technological Advancements DO Exist in the Paper Industry...Enter ColorLok

Office paper - some say it is becoming unfashionable…I say it is still evolving and new trends are on the horizon. Sure, consumers and businesses are using less paper than they ever have before, but that doesn’t mean paper is on the outs just yet. In fact, there are plenty of developments in the paper industry that aim to improve the quality of ...
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the pico-letter v8.03 - HP’s Trojan Horse

Considering that HP is one of the clear Managed Print Services leaders, at first glance it can be amazingly hard to envy the vendor’s role in the MPS market because of its massive install base of easy-to-manage and often-consolidated printers.

In a best case scenario, HP or one of its channel partners wins an MPS account that mainly uses non-HP ...
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What Does David Stern Know About Falling Color CPCs?

Everyone who knows me well also knows that I love the Boston Celtics. Of course, I have other interests, but the Celts have been a constant part of my life as long as I can remember. I’ve dressed up as Larry Bird for Halloween, I may be the only 30 year old with Celtics slippers, Tommy Heinsohn is featured in my Google Talk profile pic, and the ...
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Kodak’s Newton May be HP’s iPhone

For over 20 years I have incorrectly predicted that the Philadelphia Flyers would win hockey’s Stanley Cup championship. I thought “Matlock 2020” would be TV gold in 2001 and just three weeks ago I packed a coat for my trip to a boiling hot Rome. Predictions have never been my forte, but after combing through some past pico-letters, I think ...

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Follow that Donut!

When you think Dunkin’ Donuts, you think coffee, right? Well, that wasn’t always the case.

Dunkin’ Donuts was known for being the most popular donut business until Krispy Kreme came around and stole its thunder with its sweet treats. Sadly, the Atkins’ carb-free diet gained popularity soon after Krispy Kreme’s expansion to the market, putting ...

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Beta Fish and the Cost of Printing


Every single week, the gap intelligence team emabarks on a journey deep into the trenches of retail. We study every aisle, peak around every corner, and collect every price point while we are there. In addition to routine data collection, we rub elbows with store personnel, fight through the crowds around the X Box demonstrations, and notice ...

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Who Said Inkjet Technology Was Just for Printing?

Apparently a group of researchers at NC State think differently. They?ve combined the adhesive proteins found in the glue of marine mussels and printer inkjet technology to develop a medical adhesive that is both non-toxic and biodegradable. They are leveraging the inkjet technology to gain greater control of the adhesive placement during ...

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Venti, Decaf, Double Latte, Four Pumps, and No Foam

How do you take a commodity product that has existed for hundreds of years, usually costs about 75 cents, is offered at thousands of locations, can be made at home; then double the price and in the process start a revolutionary business philosophy? Well, you just improve of buying said cup of coffee to such a pleasurable endeavor that people ...

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